Skilled nursing facility illustration

Skilled Nursing Facilities: The Labor Crisis

Skilled Nursing Facilities (SNFs) are currently caught between rising acuity and tightening labor markets. For a typical 100-bed facility, maintaining the necessary clinical and administrative presence is an immense financial burden.

Manual facilities typically require one dedicated manager and 2.5 coordinators to handle the "logistical jigsaw puzzle" of resident movement. At median Arizona wages, this results in an annual administrative labor cost of approximately $221,610. This "coordination tax" forces staff to spend an average of 42 minutes per transfer on manual tasks—diverting hundreds of hours monthly away from direct resident care and regulatory compliance.

The Eightway Solution

OCTA by Eightway transforms SNF operations by automating the scheduling and oversight layer.

Immediate ROI: By slashing coordination time from 42 minutes to under 5 minutes, OCTA allows facilities to operate lean while maintaining high-quality outcomes.

Audit-Ready Transparency: OCTA provides real-time tracking and digital logs that serve as a permanent audit trail, proving to regulators and families that residents are transported safely and on time.

Member Satisfaction: Eliminating "curb-side wait time" significantly improves resident morale and family trust, boosting the facility's reputation in the community.

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Key Benefits of

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Improve Health Outcomes: Ensure residents receive timely medical care through reliable, on-time transportation.
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Increase Member Satisfaction: On-time service and reliable transport improve resident and family satisfaction.
Promote Treatment Plan Adherence: Reliable transportation ensures residents attend all scheduled medical appointments.
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Retain More Members: Improved satisfaction and care outcomes help retain residents longer.
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Engage Members: Better transportation access increases resident engagement with healthcare services.
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Create Health Equity: Ensure all residents have equal access to medical care regardless of transportation barriers.
Boost Star Ratings: Improved outcomes and satisfaction contribute to better CMS quality ratings.
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Save Staff Time: Reduce coordination time from 42 minutes per transfer to under 60 seconds.

Ready to Improve Your Facility Operations?

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